Fidelity.com unable to load

Why is this happening?

Certain browser plugins or security software on your computer or device may be preventing Fidelity.com from fully loading. The site performs best when you allow JavaScripts to be run with Fidelity.com.

How to fix this?

If you continue to experience issues after following these steps, please contact customer support and provide the following error reference number: 18.368b1bb8.1497622935.4ada584